"I have a question...what do you do and say when your girls do something you don't like? So for example, my daughter gets in these moods where she just goes around the house and drops things on the floor, like water, or cut oranges, or anything, but it creates a mess and I have to clean it up. And she knows it. How do I express my frustration and displeasure, without making her feel bad about herself. I want to be able to express my feelings, and let her know the affect her actions have on me. And yet, I don't want her to feel bad about herself or feel ashamed of herself."